How can we help you?
The administrator of your data is Open Profit Drejling i Wspólnicy Sp. j., ul. Zwierzyniecka 3, 60-813 Poznań (contact: biuro_op@openprofit.plYour data provided in the form will be processed for the purpose of contacting you and responding to your message. You have the right to: access your data, rectify it, erase it, restrict its processing, transfer it, object to the processing of your data, and lodge a complaint regarding data processing. More information about the processing of personal data can be found here here
Choose a convenient form of contact
We are at your disposal on weekdays
The Open Profit team is available to clients on working days from 8:00 am to 4:00 pm. You can contact your dedicated account manager by phone or email at any time – simply call during office hours and we’ll be happy to help.
In urgent situations (a transfer error, a sudden tax office audit, an urgent query), we respond immediately. Even if finding a solution takes time, you’ll be told straight away when to expect a definitive answer. This guarantees that you’ll never be left to deal with the problem on your own.
Our response times do not increase during peak periods – we respond just as quickly during the annual tax return (PIT) season or at VAT deadlines. This sets us apart from many accounting firms, which become harder to reach at such times.
Transferring your accounts or setting up a new business – in a few simple steps
Starting your partnership is a simple process tailored to your situation – whether you're setting up a business or transferring your accounting:
- Meeting and advice – we start with a consultation (online or by phone), during which we discuss the optimal form of taxation. If you are setting up a business, we will help you choose the most advantageous type of entity – sole proprietorship, civil partnership or limited liability company.
- Signing the agreement – cooperation is based on a subscription model with a fixed monthly fee. You sign the agreement electronically without visiting the office.
- Assignment of account managers – you are assigned two dedicated account managers: an accounting specialist and an HR and payroll specialist. We prepare powers of attorney to represent your company in dealings with government agencies.
For new businesses (sole proprietorships) – if you're setting up a sole proprietorship, full implementation takes a few days at most. From the moment of entry in the CEIDG (Central Register and Information on Economic Activity) to being fully ready to conduct accounting – everything happens quickly.
For clients transferring their accounting – Open Profit takes the lead – we contact the previous firm, send a list of the required documents and ensure a smooth transition. If the previous firm used Comarch ERP Optima, we can easily transfer the databases.
FAQ
What documents do I need to prepare to get started?
If you are setting up a new sole proprietorship, a CEIDG entry is sufficient. In the case of transferring your accounting, we take the initiative: we will prepare a list of required documents and contact your previous office to obtain them.
Do you offer advice before the contract is signed?
Yes. We begin our collaboration with a meeting and consultation regarding the selection of the optimal form of taxation and the type of entity best suited to your business plans.
I want to change accountants. Can you help transfer historical data?
Yes. We offer assistance with database import (if the previous office worked on the Comarch ERP Optima system) and support in contacting your current accounting firm to ensure a smooth process.
What are the hours during which I can contact the caregiver?
The Open Profit team is available on weekdays from 8.00 am to 4.00 pm. During these hours, you can contact us by phone or email (we do not have fixed telephone hours).
How soon will I receive a reply to my urgent enquiry?
We respond to urgent matters immediately. Even if a solution requires time, you will receive prompt feedback on when to expect a definitive answer. Response times do not extend during periods of increased workload.